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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All THERMOKON products

The group "New Technologies" offers for review the products of the plant THERMOKON: compact panels, temperature, air quality, humidity sensors, input modules, window handles, wireless switches, gateway devices, receiver-actuators, repeaters, operating units, thermostats
  • EasySens Room Panels THERMOKON
    EasySens Room Panels
    thanos SR, JOY SR Fancoil, etc.
  • Room sensors THERMOKON
    Room sensors
    SR07, SR04, SR04 IR, etc.
  • EasySens Humidity Sensors THERMOKON
    EasySens Humidity Sensors
    SR07 rH, SR04 rH, etc.
  • EasySens Air Quality sensor THERMOKON
    EasySens Air Quality sensor
    SR04 CO2, etc.
  • Lighting sensors THERMOKON
    Lighting sensors
    SR-MDS, SR-MDS Solar, etc.
  • Input modules THERMOKON
    Input modules
    SR-MI, SR65-3AI, etc.
  • Window sensors/handles THERMOKON
    Window sensors/handles
    SRG02, SRW02, etc.
  • Wireless switches THERMOKON
    Wireless switches
    EDIZIOdue, BJ et al.
  • Gateway devices THERMOKON
    Gateway devices
    STC65-RS485, STC65-RS485 EVC, etc.
  • Receivers - actuators THERMOKON
    Receivers - actuators
    STC-DO, STC-DO Light, etc.
  • Repeaters THERMOKON
    Repeaters
    SRE-Repeater, SRE-Repeater UP, etc.
  • Tools THERMOKON
    Tools
    AirScan, airConfig, etc.
  • Operational blocks THERMOKON
    Operational blocks
    thanos EVO, NOVOS Touch, etc.
  • Fan Coil controllers THERMOKON
    Fan Coil controllers
    JOY Fancoil, LCF02, etc.
  • Room thermostats THERMOKON
    Room thermostats
    JOY HC, WRF06 LCD RR, etc.
  • Channel sensors THERMOKON
    Channel sensors
    AKF10+, AKF10+ relayLCDBUS, etc.
  • Frost protection thermostats THERMOKON
    Frost protection thermostats
    TFR, TFRe, etc.
  • Submersible temperature sensors THERMOKON
    Submersible temperature sensors
    SFK02+, SFK02+relayLCDBUS, etc.
  • External sensors THERMOKON
    External sensors
    AGS54+, AGS55+, etc.
  • Contact temperature sensors THERMOKON
    Contact temperature sensors
    VFG54+, VFG54+ relayLCDBUS+, etc.
  • Cable temperature sensors THERMOKON
    Cable temperature sensors
    TF25 + BUS, TF25 passive, etc.
  • Humidity hygrostates THERMOKON
    Humidity hygrostates
    FSR01, FSK01, etc.
  • Moisture condensation/leakage sensors THERMOKON
    Moisture condensation/leakage sensors
    WK02 +, LS02 +, etc.
  • Pressure sensors THERMOKON
    Pressure sensors
    DPA+, PS, AVT, etc.
  • Pressure gauges THERMOKON
    Pressure gauges
    MM, DPG, DPGE, etc.
  • Thyristor controllers THERMOKON
    Thyristor controllers
    TS1, TS3, TS2, etc.
  • Accessories THERMOKON
    Accessories
    USE-S, PSU-UP 24, etc.

NEW TECHNOLOGIES GROUP

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